Wednesday, October 8, 2014

New Devices Come With Flukes

Kathryn Hunt
Staff Writer

 With the start of a new school year, comes new beginnings. This year, all of the students attending the New Hope-Solebury High School have received brand new computer-laptop hybrids. With this new upgrade, students have to be cautious about how they treat their new device. Here are the top 7 things that can go wrong with your new school device, according to the high school tech department.
#7 Scratches
 Scratches happen more often than not but they are no major threat to your device. Although they may be unappealing, there is no fix for scratches. If you have not yet scratched your computer, you may want to buy a slip to protect your computer from future damage.
#6 Slow Internet
 Slow internet is a pain but it seems to be happening more frequently. Normally, when the internet is slow its because too many people are on one site. There really isn’t any quick fix to this problem except to log off the site and try again later.  
#5 Connection Issues
 Sometimes the tablet and the keyboard won't connect properly. Either the keyboard won't sink with the tablet or the tablet will freeze and everything comes to a hault. Luckily this problem has an easy solution: detach the keyboard from the tablet then reattach it or you can just restart your computer.
#4 Mouse Pad Jams
 Some people at NHS have experience mouse pad jams or when your mouse just disappears off your screen. Just like #5, there is a simple fix. The mouse seems to only disappear when using Chrome, so simply just exit out of Chrome then open it back up and your mouse should appear again.
#3 Screen Cracks
 1% of the new NHS devices have been either received cracked or have been cracked since the beginning of the school year. This is probably the hardest and most time consuming problem you could have but the high school tech department is working on ways to have your device fixed in 5 days instead of the normal 2 weeks its been taking for most people to get their devices back. The main way to prevent your computer from getting cracked is to buy a case or a slip to protect it from damage when its in your school bag.
#2 Audio Glitches
 Audio glitches are a driver issue and are becoming a more common issue among many students at NHS. Unlike the other problems you may face, there is no simple fix that you can do yourself. The tech department can restore the sound through the driver and will be returned to you in about 30 minutes.  
#1 Sticky Keys
 Keys getting stuck is the number 1 most common problem the tech department has seen all year. 10% of the new devices tended to have “sticky keys”. Although hitting your keys hard may unjam them, most of the time you will need to turn it into the tech department for repair. On average, if you turn your keyboard in the morning, you would get it back by the end of the day.

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